Gravelway

Your information

Privacy notice

This notice explains the information Gravelway uses to connect renters with landlords and agents. It was last updated on 23 October 2026.

Information we use

  • Account information such as your email address and sign-in records.
  • Landlord or agent profile information, including the display name, role, call number and chosen WhatsApp number.
  • Listing information and photos, including property location, rental terms and availability.
  • Messages you send through the contact form, including your name, reply email, selected topic and message.
  • Saved properties, reports, security events and technical records needed to operate and protect the service.

What becomes public

Published listings show the property details, photos and the public contact information the landlord or agent approved. Account email addresses are not displayed as listing contacts. A listing can be hidden when it is paused, rented, expired, reported for review, suspended or missing required photos.

Why we use information

We use information to create accounts, publish and manage listings, help renters save properties, deliver account emails, respond to messages, receive reports, prevent abuse and maintain the service. Gravelway does not process rent or booking payments and does not sell personal information.

Service providers and location

Gravelway uses Supabase for account, database and photo services, Cloudflare for website delivery and security, and Brevo for transactional email. These providers may process information outside Ghana under their own security and privacy commitments.

Retention and deletion

You can permanently delete your account from the account page. This removes the account, profile, saved properties and listings from the live service; listing photos are queued for permanent removal. Limited security, abuse-prevention or legal records may be retained where reasonably necessary. Database backup automation is not currently active.

Your choices

You can edit your public contact profile and listing details, pause a listing, mark it rented, remove saved properties or delete your account. For help with access or a privacy concern, use the options on the support page.